Solution 1: Questock 2.0 was designed for high-end computers with at least 32Mb of RAM. If you don't have access to a computer with sufficient RAM, you can simulate additional RAM (at least 32 Mb) by using "Virtual Memory", located in the "Memory" Control Panel.
Solution 2: Run the system directly after double clicking on the "Start Here...". If you enter the "Enhanced System" you will be using an additional 6Mb of RAM.
Solution 3: Another solution is to run your system with fewer Extensions and Control Panels. Having too many Extensions and Control Panels running can not only take up extra system memory, but can also cause conflicts and system errors. However, it is necessary that the following are left in your System Folder:
Quicktime
Foreign File Access
ISO 9660 Access
CD ROM Driver Software (Depending on your CD ROM Drive brand)
and any Printer Driver selected in your Chooser
* Printer driver message:
Solution: The catalog may not open if a printer driver is not selected. Even if you do not have a printer connected to your computer, the Questock 2.0 Browser needs access to a printer driver. To choose a printer driver: under the Apple menu, open the Chooser and select a printer and a port. If no printer drivers and ports are listed, you will need to move one into your Extensions folder from another location. (The System Software installation discs should contain them.)
* System hangs when you click "Display":
Solution: Go to the Search dialog window and make sure that "Equals" is highlighted in the center box.
* Not getting the right images:
Solution: Check your settings in the Search dialog window. The window may seem complex and sophisticated at first, but it can be a powerful editing tool if used correctly. The first things to check are the pull down menu items: 'Count, Display, Mark, Select;' 'Search Entire Catalog, Search Displayed List, Add to Displayed List;' 'And, Or, But Not.' The most commonly used items will be in blue. Feel free to experiment, but only change the pull down menus to the red ones if you know or want to know what they do.
* System freezes while scrolling through images:
Solution: Double-click to enlarge images every so often while in the display window. Enlarging images 'purges' the RAM that the editor isn't using and will prevent crashes. The search engine works best when it has at least 32 Mb of RAM, but can work on machines with less. Also try using some of the tips mentioned under "Memory Problems."
* Enlarged images come up as random pixels:
Solution: Close the image window and open it again. The image should appear
correctly the second time you double-click.
* Need a faster display speed:
Solution: Copying the 'Questock 2.0' catalog file to your hard drive will give you a significant performance boost. From the Finder, load the CD into the drive. Expand the window to reveal the 'Other Items' folder. Inside of that folder is the "Questock 2.0" catalog file. Copy that file and the Questock Browser application to your hard drive. Double-click on the file from your drive (be sure that you have deleted the Browser application from the first Questock if you have it). You will notice an immediate speed increase when the images are being painted on the screen. If you want to see the comp size images while searching, leave the CD in the drive so that the catalog file can access it.
The type of processor you have will also greatly influence performance. For instance, Power PC based Macs will be much faster than 68k Macs (non-Power Macs).
* Trouble loading the "Information Resource":
Solution: If you are having a problem running the Information Resource, try running the ACROREAD.MAC installation routine to install Acrobat[tm] Reader 2.1 on your hard drive. The installation utility is located in the 'Information Resource' folder on this CD. Once you have run the installer and restarted your computer as per the installer's instructions, you will simply be able to double-click on the 'Information Resource' icon.
If you are having trouble running the Info Resource from the green quadrant of the circle button, then install the AppleScript extensions from your System Software discs and restart. You need AppleScript and Finder Scripting extensions in your Extensions folder to launch it from the menu system.
If you don't have at least System 7.1 or your computer does not support AppleScript, you can view the info resource by double-clicking on the "Info Resource" file in the "Information Resource" folder on the disc.
